Since I was a little girl, print has always been a big part of my life and something I have always wanted to pursue. While most of my friends were making pig tails in each other’s hair, I was messing around with ink knives and trying to figure out how four aluminium plates produced such vibrant colours. After school, all my peers headed off to college to study, I on the other hand decided that I wanted to do an apprenticeship in the trade to give me that hands on experience and learn more about the one thing I’m so passionate about. Upon completion of my apprenticeship, my love grew more and with that my curiosity. I am now preparing for my 3rd year of the print management degree in DIT Bolton St.
When I first started with The Printed Image I never could have imagined the training and help I would receive from such a welcoming, skilled team who are just as passionate as me and who will always go that extra mile for the customer. I look up to my colleagues, they have helped me so much since I first started in March. Bright eyed and bushy tailed, eager to learn more. I had never worked within a sales position prior to starting with The Printed Image so I was nervous, but my colleagues continuously reassured me that I would learn the ropes eventually. I shadowed for a little while before accumulating my own way of doing things while double checking within my group. As we say “measure twice, cut once” we are always making sure that we give our clients the best possible customer service and that they are never in the dark with their projects. We stay with them from beginning to end thus accumulating a relationship which in turn brings them back to us again.
Here are some of the little nuggets I have gained so far:
Slow down to Sell faster
It sounds strange but it works, the Print Industry is so fast paced that sometimes it can become completely overwhelming, so you jump in head first hoping to god you can rush everything through. But I think we can all admit that this is a recipe for disaster! In one of the great Father Ted episodes “Think Fast, Father Ted”, Dougal notices a dent in Bishop Brennan’s Car and instead of taking a breath and assessing the situation Ted is dismayed and tries to “tap it away” with a hammer from the tool kit, but ends up creating another small dent, which he also tries to fix. After much time has passed, Ted has only succeeded in destroying the car’s exterior. If you jump in before you take a breath, things will end badly, there are few situations that can’t be overcome without a clear head and a clever and calm approach.
As a newbie sometimes, it can be intimidating to let on how much you know or don’t, but the fact is we all had to start out at some point. It didn’t take long for me to recognise the ocean of experience and knowledge that my colleagues not only had but were willing to share. What was also very refreshing is that they themselves are still constantly asking questions, which I have come to realise is vitally important in an industry that is growing and developing at a rapid pace.
Go After the Job you Want
What’s the worst that can happen, they say no? I really thought a company like The Printed Image wouldn’t be interested in a part time college student, but the fact is many employers like to see someone going after what they want and also having a work ethic that means balancing work and study. I won’t lie, doing exams, going to class and working is not an easy thing to do, but the rewards are worth the hard work. Being able to work in my field before I’m even out of college is such a blessing and is great motivation to get through my degree.
Working within The Printed Image over these past few months has been such a pleasure and I am now more excited than ever to see what the future holds for me within this ever-evolving industry!